Privacy Policy

Last updated: January 25, 2026

1. Introduction

Pilot ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our project management platform.

By using the Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email, password, profile photo
  • Content: Projects, tasks, documents, files you create
  • Communications: Messages and emails sent through the Service
  • Payment Information: Billing details for paid features

2.2 Automatic Collection

  • Device type, operating system, unique identifiers
  • Access times, pages viewed, IP address
  • Usage patterns and features accessed
  • Cookies and similar tracking technologies

3. How We Use Your Information

  • Provide, maintain, and improve the Service
  • Create and manage your account
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your questions and requests
  • Monitor and analyze usage trends
  • Detect and prevent fraud and security issues
  • Comply with legal obligations

4. How We Share Your Information

  • With Team Members: Content shared within workspaces is visible to members
  • Service Providers: Vendors who perform services on our behalf
  • Legal Requirements: When required by law or to protect rights
  • Business Transfers: In connection with mergers or acquisitions

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate security measures including encryption, access controls, regular security assessments, and employee training. While we strive to protect your information, no method is 100% secure.

6. Data Retention

We retain your information while your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your data within 90 days, except where legally required.

7. Your Rights

  • Access and obtain a copy of your data
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to certain processing activities
  • Withdraw consent where applicable

8. Cookies

We use essential, preference, analytics, and security cookies to improve your experience. You can configure your browser to refuse cookies, though some features may not function properly.

9. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect information from children under 13. If we discover such information, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting updates on this page or sending email notifications.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Pilot Privacy Team

Email: [email protected]